Bespoke Cakes for Your Beloved Ones
Wedding Services
Some useful information about our professional wedding service. To faciliate the order process, you are strongly suggested to read this introduction before submitting enquiry/order. General information and FAQs of our general services are at Order FAQ Page.
Some important notes:
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Enquiry/order are handled through email to maintain a proper record for every customer. Please submit enquiry/order through the enquiry form or email. We do not handle enquiry through phone/Whatsapp/Facebook.
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We will try out best to reply to you within 7 days. Please be patient and do not submit enquiry repeatedly.
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Please advoid using Yahoo and Mysina mail box because sometimes the email cannot be sent successfully.
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You are encouraged to utilize the enquiry form. Yet if you prefer to send us email, please make sure sufficient information is provided (at least the sweets you are interested in and tentative pick-up date) so that we can provide useful information in one go.
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Phoenix Sweets' works are not being sold by weight. For cakes, the price mainly depends on the size (in diameter) and specific design requirement.
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Order is subject to availability and on first come first serve basis. Please try to place order 3-6 months in advance for a better chance to reserve our schedule.
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Professional consultation service will be provided to ensure the whole ordering process is hassle-free.
Wedding Cake
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Wedding Cake is always the centerpiece of the wedding and a tradition of western wedding banquet.
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We can design a stunning wedding cake according to your theme and design requirement.
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Your consideration:
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Serving Portion (i.e. estimated number of guests)
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Number of tiers of the cake
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Design requirement (e.g. colour? theme of the banquet decoration? elegant vs cute?)
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Feel free to let us know if you have any interesting ideas, we welcome challenges.
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03 Portion Guide and Size
Our fondant cake is made with English butter cake, much heavier than the sponge cake being sold in chain stores.
For reference, the smallest size of our tailor-made cake is 6" (in diameter), weight around 4-5 lbs. It can be served in small pieces for around 16-20 pieces, perfect for enjoying with tea and coffee.
For the suggested serving portion and size, please visit our Portion Guide.
04 Can Use Real Flowers instead of Handmade Sugar Flower?
Not all kind of flowers are edible and some of them are even toxic (such as Orchid). It is quite difficult to buy edible flowers in Hong Kong, as normally the flowers are planted with hazardous fertilizers and pesticide. Also, some of the guests may be allergic to the flower pollen.
Phoenix Sweets is renowned for our handmade sugar flowers in extreme details, even more delicate than the real flowers. The sugar flowers can be kept permanently in dry place away from sunlight.
01 Scope of Wedding Service
- Tailor-made service for wedding sweet treats, including wedding cake, cupcake and cookie etc.
- Specialized in Sweets Table – a collection of various sweets designed according to your wedding theme. Setting up service with beautiful cake stands can be provided.
- Tentative proposal can be provided according to budget, design requirement and service need
02 Order Procedure
Confirm Order Details and Provide Quotation
We will reply within 3 days and provide quoation according to your requirement.
Confirmation of Order
Bank account number will be provided for processing payment. Order will be confirmed after full payment has been received.
Pick up / Delivery
Setup and Delivery service can be provided subject to availability of manpower. Price is subject to location of the venue, starting from $350. If there involves setup of sweets table, the price starts from $1200 or 10% of the total sweets cost (whichever is higher). Cake stands can be on loan for $100-$150 per piece for displaying our sweets. As the stands are quite fragile, a deposit of $500 will be charged and refunded immediately after the stands are returned in good condition.
You will have to arrange to return the cake stands to our Studio in Lai Chi Kok or Store in Central within 2 days.
Sweets Table
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A full table of sweets specifically designed for your big day
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Based on you wedding theme, we will design a full table of sweets including cupcake, cookies and cake pops etc displayed with cake stands
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Your consideration:
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Serving Portion (i.e. estimated number of guests)
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Design requirement (e.g. colour? theme of the banquet decoration? elegant vs cute?)
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What kind of sweets (e.g. cupcake/cookie/marshmallow pop/maracon etc)?
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Feel free to let us know if you have any interesting ideas, we welcome challenges.
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Other Information
05 Restriction on Style and Intellectual Property Right
We would design our works according to customers' request. However, in consideration of copyright restrictions and respect of others' intellectural property right, we do not make our works based on existing cartoon characters (such as Disney and Sanrio), Football Club Logo and Brand Logo unless official authorisation is obtained.
In consideration of style of works, we have stopped taking order of 3D figure.
06 Order Lead Time
All of our artisan sweets are handmade and we put in a lot of time and effort for each order. Since order subject to availability and on first come first serve basis, please contact us around 1-3 months in advance to have a better chance to reserve our schedule.
We believe every pieces of tailor-made works have a lovely story behind. Every delicate sweets from Phoeix Sweets is a wishful gift to your beloved ones.
Please allow sufficient time for our communication and preparation. Thank you very much for your support.
We look forward to bake for the once in a life time for you.